Ringdale Switch Gigabit User Guide

Using the Smart Ringswitch Gigabit Module  
Smart Ringswitch Software Release 4.3  
100-398-01  
 
Before you start  
About this guide  
This guide is an addendum to the Smart Ringswitch Family User Guide (part number 100-291) which describes  
how to use Madge Networks’ Smart Ringswitch Gigabit Module with a Madge Ringswitch and Ringswitch  
Software Release 4.2. This guide reflects the latest release of the Ringswitch Software (4.3).  
Conventions  
Throughout this guide, the term Ringswitch is used to refer to any Madge Ringswitch model.  
Associated guides  
This guide tells you how to configure the Smart Ringswitch Gigabit Module. For information about installing  
a Ringswitch and its associated modules, refer to Getting Started: Smart Ringswitch Family (part number 100-315).  
For information about configuring a Ringswitch and its associated modules, refer to the Smart Ringswitch Family  
User Guide (part number 100-291).  
Audience  
Safety  
This guide is for network administrators. It assumes you are familiar with:  
token-ring networking  
the principles of LAN bridging and token-ring switching  
To make sure you do not injure yourself or damage your Madge product, read Madge Networks Safety Guidelines  
(part number 102-002) before installing the product.  
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The guide  
Neither Madge Networks Limited or its affiliated companies (together collectively “Madge”) make any  
warranties about the information in this user guide. Under no circumstances shall Madge be liable for costs of  
procurement of substitute products or services, lost profits, lost savings, loss of information or data or any  
other special, indirect, consequential or incidental damages, arising in any way out of the use of its products,  
whether or not used in accordance with the user guide.  
Notes, cautions, and warnings  
Note: A note icon indicates information that you should observe.  
Caution: A caution icon indicates the possibility of damage to data or equipment.  
Warning: A warning icon indicates the possibility of a threat to personal safety.  
iv  
Using the Smart Ringswitch Gigabit Module  
 
Acknowledgments  
Madge, the Madge Logo, Ring Access Module, Ringhub, Smart Ringswitch, Smart Ringswitch Plus, Smart  
Ringswitch Express, HSTR Ready, GroupSwitch, Smart CAU, Smart RAM STP, Smart RAM Plus UTP, Smart  
LAM STP, Smart LAM Plus UTP, Smart Ringbridge, TrueView, and TrueView/ 32 are trademarks, and in  
some jurisdictions may be registered trademarks, of Madge Networks or its affiliated companies. Other  
trademarks appearing in this document are the property of their respective owners.  
Release date: November 2000  
Copyright © 2000 Madge Networks Limited. All rights reserved.  
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Contents  
Chapter 1  
Chapter 2  
Chapter 3  
Chapter 4  
Appendix A  
Appendix B  
Introduction to the Smart Ringswitch Gigabit Module ........................................................................... 1  
Connecting the Smart Ringswitch Gigabit Module .................................................................................. 7  
Reading status indicators............................................................................................................................. 13  
Using the command line interface............................................................................................................. 19  
Current ratings.............................................................................................................................................. 31  
Technical support services.......................................................................................................................... 33  
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Chapter 1  
Introduction to the Smart Ringswitch Gigabit Module  
The Smart Ringswitch Gigabit Module is an option module that supports Gigabit Ethernet connections at  
1000 Mbps.  
Features of the Smart Ringswitch Gigabit Module  
The following sections introduce features of the Gigabit Module:  
Connection to Gigabit LAN segments  
Jumbo frame size support  
Token ring to Ethernet translational bridging support  
Connection to Gigabit LAN segments  
If you install a Smart Ringswitch Gigabit Module into a Smart Ringswitch Plus Chassis or a Smart Ringswitch  
Express you can connect token ring LAN segments with Gigabit Ethernet LAN segments.  
For more information about the Smart Ringswitch Gigabit Module, see Chapter 2, Connecting the Smart  
Ringswitch Gigabit Module.  
Jumbo frame size support  
Jumbo frame support lets you transmit frames onto Gigabit Ethernet greater than 1514 bytes (standard  
Ethernet). Sizes up to 9014 bytes (Jumbo Ethernet) are supported. Larger frame sizes improve  
performance and let standard token ring traffic bridge to Gigabit Ethernet without fragmentation.  
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Chapter 1  
Introduction to the Smart Ringswitch Gigabit Module  
Token ring to Ethernet translational bridging support  
The Smart Ringswitch Gigabit Module supports multi-protocol translational bridging including IPX,  
IP, NLP, RIP, SAP, NDS and AppleTalk. See Appendix F of the Smart Ringswitch Family User Guide  
(part number 100-291) for more information on translational bridging.  
The Smart Ringswitch Gigabit Module also introduces support for Novell NetWare Link Services Protocol  
(NLSP). NLSP provides link-state routing for Internetwork Package Exchange (IPX) networks and replaces  
NetWares IPX-based Routing Information Protocol (RIP) and Service Advertising Protocol (SAP). As token  
ring and Ethernet use different addressing formats, the Smart Ringswitch Gigabit Module recognizes NLSP  
traffic and translationally bridges some NLSP frames to maintain consistent routing information throughout  
the enterprise IPX network.  
2
Using the Smart Ringswitch Gigabit Module  
 
Chapter 1  
Introduction to the Smart Ringswitch Gigabit Module  
About Smart Ringswitch Software Release 4.3  
This user guide describes how to use the Smart Ringswitch Gigabit Module with Ringswitch Software  
Release 4.3. Download the microcode software provided with Software Release 4.3 to the Ringswitch to  
support the Smart Ringswitch Gigabit Module. Refer to the Smart Ringswitch Family User Guide (part number  
100-291) for more detailed information about the Smart Ringswitch software.  
This section describes how to identify the boot code and run-time microcode files corresponding to this  
software release and explains how to identify the type of Switch Module that is installed in a Ringswitch.  
Features supported by Software Release 4.3  
Ringswitch Software Release 4.3 supports the Smart Ringswitch Plus Chassis and the Smart Ringswitch  
Express and introduces support for the Smart Ringswitch Gigabit Module.  
Note: To identify files containing boot code and run-time microcode, examine the first four letters in the  
filename, shown in Table 1.1. The remaining filename characters denote software version numbers. Refer to  
the README.TXT on the accompanying CD for the most up-to-date information about version numbers.  
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Chapter 1  
Introduction to the Smart Ringswitch Gigabit Module  
Upgrading Ringswitch microcode  
Multi-Download is a feature that Madge provides in Ringswitch software Release 3.3 and later. Multi-  
Download simplifies Ringswitch software upgrades by combining downloadable files into a single file that  
supports all Ringswitches and available modules.  
To upgrade your Ringswitch microcode, download the latest runtime microcode (this enables your Ringswitch  
for Multi-Download and makes it aware of any new Ringswitch hardware) and then download the Multi-  
Download file to upgrade your Ringswitch. Follow the instructions below to upgrade your Ringswitch:  
1
Upgrade the TrueView Ringswitch manager. The latest version is on the accompanying CD. For  
information about installing and using TrueView Ringswitch Manager, refer to the TrueView online help  
or the booklet accompanying the Smart Ringswitch Software CD.  
2
3
Upgrade the TrueView Ringswitch manager by running the downloaded file and following the on-screen  
instructions.  
Power-off the Ringswitch and ensure the Smart Ringswitch Gigabit Module is installed in the correct slot  
of the Ringswitch. For information about installing the Smart Ringswitch Gigabit Module, refer to Getting  
Started: Smart Ringswitch Family (part number: 100-315).  
4
5
Power-on the Ringswitch.  
In TrueView, select “Upgrade code”. To do this, right-click on the red download button on the  
Ringswitch dialog box and select “Upgrade code”. This automatically downloads all the files that your  
Ringswitch needs for all installed modules. The Ringswitch will automatically re-boot as part of the  
upgrade process. When download is complete, you see the message “Upgrade Completed” in the  
Download Status dialog.  
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Using the Smart Ringswitch Gigabit Module  
 
Chapter 1  
Ringswitch software modules in Release 4.3  
Introduction to the Smart Ringswitch Gigabit Module  
Table 1.1  
Microcode module  
Switch module/ Ringswitch  
Filename  
Versions  
Run-time  
Switch-3 Module  
Switch-3 Module  
SRPW43xR.BIN  
REL4_3.BIN  
4.3x  
4.3  
Multi-Download file  
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Chapter 1  
Introduction to the Smart Ringswitch Gigabit Module  
6
Using the Smart Ringswitch Gigabit Module  
 
Chapter 2  
Connecting the Smart Ringswitch Gigabit Module  
The Smart Ringswitch Gigabit Module lets you connect your Ringswitch to a Gigabit Ethernet network. The  
Translation Bridging solution provided in the Ringswitch allows for “any to any” connectivity letting Gigabit  
Ethernet and token-ring end-stations talk directly without requiring any special drivers in these end-stations.  
You can install the Smart Ringswitch Gigabit Module into one of the bottom three Option Module Slots of a  
Smart Ringswitch Plus Chassis, or in the Option Module Slot of the Smart Ringswitch Express.  
Connecting ports  
The Smart Ringswitch Gigabit Module has one Gigabit Ethernet port with an SC fiber connector.  
You can connect a Gigabit Ethernet port to any Gigabit Ethernet interface.  
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Chapter 2  
Connecting the Smart Ringswitch Gigabit Module  
Table 2.1  
Physical specification for the Smart Ringswitch Gigabit Module  
Fiber Interface  
Ethernet/ IEEE 802.3z and 802.3x  
1000BASE-SX  
1000BASE-LX (only when using an  
outboard SX to LX converter)  
Cable Type  
50µ or 62.5µ Multimode Fiber  
Singlemode Fiber (SMF)  
(with SX->LX converter module  
to 50/ 62.5µ MMF)  
(MMF)  
Connectors  
SC Fiber  
SC Fiber  
Port Attributes  
Auto-Negotiation Flow Control,  
Full Duplex  
Auto-Negotiation Flow Control,  
Full Duplex  
Port Speed  
1000Mbit/ s  
1000Mbit/ s  
Recommended Maximum  
Cable Length  
220m (62.5/ 125µ MMF) or 500m  
500m (62.5/ 125µ  
and 50/ 125µ MMF) or  
5km (10µ SMF)  
(50/ 125µ MMF)  
8
Using the Smart Ringswitch Gigabit Module  
 
 
Chapter 2  
Connecting the Smart Ringswitch Gigabit Module  
Connecting a Smart Ringswitch Gigabit Module to any Gigabit Ethernet device  
The Smart Ringswitch Gigabit Module can connect to any Gigabit Ethernet device with SC fiber connectors.  
Use either MultiMode fiber (SX) or SingleMode fiber (LX) according to Table 2.1. (SingleMode fiber is  
only supported when using a separate outbound SX to LX converter.)  
Note: Support for LX requires a separate outboard SX to LX converter. Check that the converter  
supports extended format frames (many converters do not support over 4K frames). Madge is currently  
testing third-party converters and details will be available on the Madge.connect website -  
www.madgeconnect.com.  
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Chapter 2  
Connecting the Smart Ringswitch Gigabit Module  
Port interface attributes  
The Smart Ringswitch Gigabit Module’s port speed is always 1000 Mbps and always set to full duplex. These  
settings cannot be changed.  
Flow control  
The default setting is for flow control is "Auto". This means the port will negotiate with the connected device  
for the best setting supported by both ends. You can also set the Gigabit port to “No flow control”, "Tx only",  
"Rx only", or "Tx and Rx".  
Jumbo frame size support  
The default setting is “1514 bytes (standard Ethernet). If the connected device supports larger frame sizes, you  
can configure this setting to either "4.5K (Ringswitch token ring)" or "9014 bytes (Jumbo Ethernet)".  
Note: The "9014 bytes (Jumbo Ethernet)" frame setting is only available if the Ringswitch is in 18K mode.  
See the Smart Ringswitch Family User Guide (part number 100-291) for more information on adjusting Ringswitch  
settings.  
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Using the Smart Ringswitch Gigabit Module  
 
Chapter 2  
Connecting the Smart Ringswitch Gigabit Module  
Troubleshooting  
For information about using TrueView Ringswitch Manager, refer to the booklet accompanying the  
Ringswitch CD. Also see the Smart Ringswitch Family User Guide (part number 100-291) for detailed  
Ringswitch troubleshooting information and generic LCD messages.  
Warning: The Smart Ringswitch Gigabit Module does not contain any user-serviceable components.  
Do not open the Ringswitch unit except when installing a module.  
Troubleshooting messages on the LCD panel  
When a Ringswitch re-boots, the LCD displays alert messages and information about installed modules.  
Press the paddle switch downwards to display information about each of the installed modules.  
Information about each of the modules is displayed in the order they are inserted into the chassis,  
reading from top to bottom. Click the paddle switch upwards to display more detailed individual port  
information about the currently selected module. If no specific message is given, contact your customer  
service representative quoting any error number displayed.  
If the module is functioning correctly, the LCD will display the slot number, module type, and  
microcode version of the selected module, as shown in the following table.  
Table 2.2  
The LCD message displayed by a correctly functioning Smart Ringswitch Gigabit Module  
Message  
Description  
Slot <n> Gigabit  
Rev xx.xx.xx  
Correctly functioning Smart Ringswitch Gigabit Module  
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Chapter 2  
Connecting the Smart Ringswitch Gigabit Module  
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Using the Smart Ringswitch Gigabit Module  
 
Chapter 3  
Reading status indicators  
The Smart Ringswitch Gigabit Module indicates status information on its LEDs and displays information on  
its LCD. Alternatively, view the LEDs and LCD display from the management station, by running TrueView  
Ringswitch Manager. For more information on how to run the TrueView Ringswitch Manager, refer to the  
booklet accompanying the Smart Ringswitch Software CD.  
Also refer to the Smart Ringswitch Family User Guide (part number 100-291) for more information about  
Ringswitch LEDs.  
Reading Gigabit Module port LEDs  
The Gigabit Module port has two LEDs that indicate the status and mode. The upper LED displays the  
information in Table 3.1.  
Table 3.1  
Upper LED states for Gigabit Module ports  
LED state  
Description  
yellow  
green  
off  
The Gigabit port is enabled but the link is down  
The Gigabit port is enabled and a link has been established  
The Gigabit port is disabled  
The lower LED is either yellow or off, depending whether the Gigabit port is open or closed.  
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Chapter 3  
Reading status indicators  
Reading the LCD  
View information about the status of the Ringswitch from the LCD display on its front panel. This section  
only describes the basic Ringswitch LCD messages and those that relate to the Smart Ringswitch Gigabit  
Module. See the Smart Ringswitch Family User Guide (part number 100-291) for more information on Ringswitch  
LCD messages.  
Reading status messages on the LCD panel  
The Ringswitch has an LCD panel that shows status messages and alert messages that indicate changes in the  
status of the Ringswitch and each of the ports.  
Press the paddle switch downwards to display information about each of the installed Ringswitch modules,  
including the Smart Ringswitch Gigabit Module. The LCD displays information about the modules in the  
order they are inserted into the Ringswitch chassis. Click the paddle switch upwards to display more detailed  
individual port information about the currently selected module.  
The default LCD screen displays the name of the Ringswitch which represents the switch module:  
Smart Ringswitch  
Switch name  
Press the paddle down to display information about the first Ringswitch slot. The LCD screen displays the  
number of the slot, the type of module installed, and the hardware version number.  
Slot 4 Gigabit  
Rev 01.01.02  
Continue pressing the down paddle to display information about each of the Ringswitch modules.  
Once information about all of the slots has been displayed, the LCD screen will display the Ringswitch  
name again.  
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Using the Smart Ringswitch Gigabit Module  
 
Chapter 3  
LCD status messages for the Smart Ringswitch Gigabit Module  
Reading status indicators  
The LCD panel displays additional status messages for the Smart Ringswitch Gigabit Module. Status messages  
for the Gigabit port provide detailed information about the status and operation of the port. To display this  
information, press the paddle down until the LCD screen displays the Smart Ringswitch Gigabit Module’s  
name. Then press the paddle up to provide detailed information about the Gigabit port on the Smart  
Ringswitch Gigabit Module. The Gigabit port status messages that the LCD panel displays are  
described in Table 3.2.  
Table 3.2  
Gigabit port status messages on the LCD panel  
Message  
Description  
Slot <n> XXX  
Rev 0?  
XXX  
The location of the card, what the card is, and the hardware  
revision number  
6:1 SR=3EE/FwdS TB=Disa  
(49) Open Lk:Up ARxP  
6:1  
The slot and port number of the Gigabit port  
SR=3EE/FwdS  
The forwarding mode, number of the ring attached to the  
port, and the source routing status  
TB=Disa  
The transparent status of the port  
(49) Open  
Lk:Up ARxP  
The total’ port number and interface mode (see Table 3.3)  
The port link status and the port mode status (see Table  
3.4)  
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Chapter 3  
Reading status indicators  
Table 3.3 Gigabit port interface modes  
Message  
Description  
Closed  
Open  
Fault  
The port is closed  
The port is open  
The port has detected a fault while trying to open/ close  
Lk:Up  
The link is up. That is, the port has detected another Gigabit Ethernet interface when it  
is in an open state  
Lk:Down  
The link is down. The port has failed to detect another Gigabit Ethernet interface while  
open  
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Using the Smart Ringswitch Gigabit Module  
 
 
Chapter 3  
Reading status indicators  
Table 3.4  
Message  
Gigabit port mode status  
Description  
A
Auto negotiation mode  
F
Forced negotiation mode  
NoP  
TxP  
RxP  
TRxP  
No PAUSE frames – no flow control  
Transmit only PAUSE frames  
Receive only PAUSE frames  
Transmit and receive PAUSE frames  
Alert messages on the LCD panel  
Alerts are informative messages that appear on the LCD panel of a Ringswitch for two seconds. They  
temporarily override the normal display. Alerts indicate events such as a port failing to open. When  
you use the paddle switch to view the Ringswitch LCD screens, the alerts are disabled for ten seconds to  
allow you to read the LCD screens without the display being interrupted by an alert.  
See the Smart Ringswitch Family User Guide (part number 100-291) for lists of generic Ringswitch LCD  
alert messages.  
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Chapter 3  
Reading status indicators  
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Using the Smart Ringswitch Gigabit Module  
 
Chapter 4  
Using the command line interface  
Refer to the Smart Ringswitch Family User Guide (part number 100-291) for information about setting up  
Ringswitch serial ports, telnet sessions and generic commands to use the command line interface. The Smart  
Ringswitch Family User Guide also contains a reference of all Ringswitch and option module command lines.  
Configuring the Smart Ringswitch Gigabit Module  
If you have a Smart Ringswitch Gigabit Module installed, you can use the following commands to configure  
the card.  
Setting the Gigabit port IPX mode  
The set gigabit port IPX mode command enables or disables the translational bridging of IPX frames.  
>set Gigabit port IPX mode <slot>:<port> <1,2>  
Command:  
slot  
Parameter:  
Slot number  
Port number  
Enable  
port  
1
2
Disable  
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Chapter 4  
Using the command line interface  
Setting the Gigabit port token-ring IPX encapsulation mode  
The set gigabit port TRN IPX encapsulation mode command sets the encapsulation type on token ring for all IPX  
frames forwarded from Gigabit Ethernet.  
>set Gigabit port TRN IPX encapsulation mode <slot>:<port> <1,2,3>  
Command:  
slot  
Parameter:  
Slot number  
Port number  
Auto  
port  
1
2
IEEE8022  
SNAP  
3
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Using the Smart Ringswitch Gigabit Module  
 
Chapter 4  
Setting the Gigabit port Ethernet IPX encapsulation type  
Using the command line interface  
The set gigabit port ETH IPX encapsulation type command sets the encapsulation type on Ethernet for all IPX  
frames forwarded from token ring.  
>set Gigabit port ETH IPX encapsulation type <slot>:<port> <1,2,3,4,5>  
Command:  
slot  
Parameter:  
Slot number  
Port number  
Auto  
port  
1
2
IEEE8022  
SNAP  
3
4
IEEE8023  
Ethernet II (DIX)  
5
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Chapter 4  
Using the command line interface  
Setting the Gigabit port IPX address  
The set gigabit port IPX address command specifies the IPX network number for the port. If this is zero then  
the IPX network number is learned automatically by the Gigabit port.  
>set Gigabit port IPX address <slot>:<port> <number>  
Command:  
slot  
Parameter:  
Slot number  
port  
Port number  
number  
IPX network number  
Setting the Gigabit port IP mode  
The set gigabit port IP mode command enables or disables the translational bridging of IP frames.  
>set Gigabit port IP mode <slot>:<port> <1,2>  
Command:  
slot  
Parameter:  
Slot number  
Port number  
Enable  
port  
1
2
Disable  
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Using the Smart Ringswitch Gigabit Module  
 
Chapter 4  
Using the command line interface  
Setting the Gigabit port IP Multicast mode  
The set gigabit port IP multicast mode command specifies the type of MAC address to be used for all IP  
multicast frames received on Gigabit which will be forwarded onto token ring.  
>set Gigabit port IP multicast mode <slot>:<port> <1,2,3>  
Command:  
slot  
Parameter:  
Slot number  
Port number  
Broadcast  
Functional  
Group  
port  
1
2
3
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Chapter 4  
Using the command line interface  
Setting the Gigabit port flow negotiation mode  
The set gigabit port flow negotiation mode command specifies the way the Gigabit Module negotiates flow  
control with a connecting device.  
>set Gigabit port flow negotiation mode <slot>:<port> <1,2,3,4>  
Command:  
slot  
Parameter:  
Slot number  
Port number  
None  
port  
1
2
Tx only  
3
Rx only  
4
Tx and Rx  
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Using the Smart Ringswitch Gigabit Module  
 
Chapter 4  
Using the command line interface  
Setting the Gigabit port auto negotiate mode  
The set gigabit port auto negotiate mode command lets you enable or disable auto negotiation between the  
Gigabit Module and a connecting device.  
>set Gigabit port auto negotiate mode <slot>:<port> <1,2>  
Command:  
slot  
Parameter:  
Slot number  
Port number  
Enable  
port  
1
2
Disable  
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Chapter 4  
Using the command line interface  
Setting the Gigabit port max frame size  
The set gigabit port max frame size command specifies the maximum frame size supported across the  
Gigabit Module.  
Command:  
>set Gigabit port max frame size <slot>:<port> <1,2,3>  
slot  
Parameter:  
Slot number  
port  
Port number  
1
1514 bytes (Ethernet)  
2
4486 bytes (Ringswitch token ring)  
3
9014 (Jumbo Ethernet)  
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Using the Smart Ringswitch Gigabit Module  
 
Chapter 4  
Using the command line interface  
Setting the Gigabit port VLAN tagging mode  
The set gigabit port VLAN tagging mode command enables or disables the 802.1p priority tagging of frames onto  
Gigabit Ethernet.  
>set Gigabit port VLAN tagging mode <slot>:<port> <1,2>  
Command:  
slot  
Parameter:  
Slot number  
Port number  
Enable  
port  
1
2
Disable  
Setting the Gigabit port VLAN identity  
The set gigabit port VLAN ID command sets the Gigabit port VLAN identity. For this command to take effect,  
you must have already enabled VLAN 802.1p priority tagging on the selected port.  
>set Gigabit port VLAN ID <slot>:<port> <number>  
Command:  
slot  
Parameter:  
Slot number  
Port number  
VLAN ID  
port  
number  
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Chapter 4  
Using the command line interface  
Setting the Gigabit Spanning Tree encapsulation mode  
The set gigabit port STP encapsulation mode command enables or disables the process of encapsulating BPDUs  
from Gigabit Ethernet when they are forwarded onto token ring, and de-encapsulating BPDUs when they are  
forwarded from token ring onto Gigabit Ethernet.  
>set Gigabit port STP encapsulation mode <slot>:<port> <1,2>  
Command:  
slot  
Parameter:  
Slot number  
Port number  
Enable  
port  
1
2
Disable  
Clearing the Gigabit port RIF Cache  
The set gigabit port RIF cache cleared command deletes the RIF cache for the specified Gigabit port. The cache  
is used when translating transparently forwarded Gigabit Ethernet frames to source-routed token ring frames.  
>set Gigabit port RIF cache cleared <slot>:<port> <1>  
Command:  
slot  
Parameter:  
Slot number  
Port number  
Clear  
port  
1
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Using the Smart Ringswitch Gigabit Module  
 
Chapter 4  
Using the command line interface  
Displaying Gigabit port information  
The show gigabit port information command displays all relevant Gigabit port information, including the  
outcome of any Auto mode settings when a Gigabit Ethernet link is established.  
>show Gigabit port information <slot>:<port>  
Command:  
slot  
Parameter:  
Slot number  
Port number  
port  
Other port functions  
All other port functions are covered in the Smart Ringswitch Family User Guide (part number 100-291)  
in the section on using the command line interface.  
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Chapter 4  
Using the command line interface  
30  
Using the Smart Ringswitch Gigabit Module  
 
AppendixA  
Current ratings  
Use the information in this section to ensure that the sum of the current ratings for the modules you install  
does not exceed the maximum permitted for your Smart Ringswitch. Refer to the Smart Ringswitch  
Family User Guide (part number 100-291) for all Ringswitch chassis current ratings and current ratings  
for all option modules.  
Gigabit Module current ratings  
Table A.1  
Current ratings for the Smart Ringswitch Gigabit Module  
Circuit board  
i.d. number  
Metal carrier i.d.  
number  
Maximum +5V Maximum  
Module  
dc load  
+12V dc load  
Smart Ringswitch Gigabit  
Module SX  
158-068-xx  
Gigabit SX 200  
2.5A  
0.25A  
100-398-01  
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Using the Smart Ringswitch Gigabit Module  
 
AppendixB  
Technical support services  
World Wide Web (WWW)  
To access the Madge Networks service on the web, use either a web browser or FTP software.  
Using a web browser  
To access the full home page service, enter the URL:  
http:/ / www.madgeconnect.com  
Using FTP software  
If you do not have a web browser, you can still download new or updated software by using FTP software.  
If you use FTP software:  
1
2
Connect to ftp.madge.com  
The system prompts you for your login name.  
Type ANONYMOUS  
3
4
The system prompts you for a password.  
Type your full email address.  
Once this is complete, you can issue file transfer commands.  
100-398-0133  
 
 
Telephone, fax, and email  
Region  
Support service  
Support number  
+44 1753 661952  
Europe, Middle East, Africa  
Telephone  
Email  
Lan.Support.Europe  
@vital-ns.com  
Americas  
Telephone  
Email  
+1 800 654 2661  
Lan.Support.US  
@vital-ns.com  
Asia/ Pacific  
Telephone  
Email  
+61 2 9936 1711/ 1721  
Lan.Support.AsiaPac  
@vital-ns.com  
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Using the Smart Ringswitch Gigabit Module  
 
Toll-free regional support numbers  
Country  
Number  
Country  
Number  
Americas  
Austria  
+1 800 654 2661  
0800 298 366  
0800 10485  
New Zealand  
Norway  
+0800 44 5398  
800 11759  
Belgium  
China  
Philippines  
Portugal  
1 800 1611 0108  
0505 44 4602  
800 6161 459  
0800 991013  
00 79 8611 4025  
900 97 4412  
10 800 610 0112  
8001 7649  
Denmark  
Finland  
France  
Singapore  
South Africa  
South Korea  
Spain  
0800 118 074  
0800 90 82 50  
00 800 8688 2800  
800 933 127  
Germany  
Hong Kong  
Sweden  
020 793 127  
(toll free to Australia)  
Indonesia  
Israel  
00 180 361403  
177 440 2530  
800 872 092  
Switzerland (French)  
Switzerland (German)  
Taiwan  
0800 55 6432  
0800 55 1057  
00 8061 1250  
001 800 611 4022  
0345 125539*  
Italy  
Malaysia  
Netherlands  
1 800 80 1716  
0800 022 7120  
Thailand  
United Kingdom  
* Indicates local telephone numbers where the calls are charged at the normal rate  
100-398-0135  
 
36  
Using the Smart Ringswitch Gigabit Module  
 

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